A look inside the lane.

What happens when dealership operations gain real-time visibility into the service drive? In this conversation, Ryan Westling shares how his team focused on improving express service efficiency, reducing bottlenecks, and tightening operational execution through better visibility into the lane. Topics discussed include: Reducing express service cycle times Improving key-to-key efficiency Identifying operational bottlenecks in real time The importance of process consistency in fixed ops TXM (Toyota Express Maintenance) performance improvements Using camera-based AI visibility to support lane operations Increasing throughput while improving the customer experience Ryan also discusses how operational tweaks, better accountability, and real-time alerts helped his team maintain urgency throughout the service process. If you're focused on fixed operations performance, express service efficiency, or improving the customer experience in the service lane, this conversation provides practical insights from the dealership level. #fixedops #toyota #ford #servicedrive #DealershipOperations #expressservice #automotiveai #skaivision #TXM #DealerOperations @tedingsfixedopsroundtable #ServiceLane #automotiveretail

What happens when your service drive starts identifying acquisition opportunities automatically? In this testimonial, Ismet Yagci shares how SKAIVISION is helping his team engage more customers, improve consistency in the service lane, and generate an additional 5–10 vehicle acquisitions per month. Key highlights: Automated customer engagement from the service drive Improved opt-in and response rates Support for pickup & delivery and mobile service customers Less pressure on newer sales consultants More trade-ins converting into vehicle sales This is a real-world look at how dealerships are using AI-powered camera vision and messaging to create more acquisition opportunities without disrupting the customer experience. #automotive #dealershipgrowth #ServiceDrive #VehicleAcquisition #ai #FixedOps #skaivision #cardealership #automotivetechnology #salesprocess

What if your service drive is the most powerful vehicle acquisition channel in your dealership… and you’re not fully leveraging it? In this Fixed Ops Roundtable panel, Jim Sabino, Fixed Operations Director at All American Ford Auto Group, joins Ashleigh Norton of SKAIVISION to discuss how visual AI is transforming dealership operations — from service cycle time to automated vehicle acquisition. Jim shares real-world insights from the dealership level on: • Why the service drive is the most consistent source of acquisition opportunity • The operational gaps that cause dealers to miss vehicles already on-site • How AI creates consistency when manual processes break down • Improving cycle time and service throughput with real-time visibility • What happens when managers can actually see operational reality Dealerships don’t lack opportunity. They lack visibility. This conversation explores how automation and computer vision are helping dealers identify acquisition opportunities automatically — without relying on inconsistent manual processes. If you’re a Dealer Principal, GM, or Fixed Ops Director looking to increase acquisition, improve efficiency, and drive profitability, this discussion is a must-watch. Learn how SKAIVISION is helping dealers turn the service lane into a predictable growth engine. Subscribe for more Fixed Ops insights 🔹 Connect with SKAIVISION to learn more 🔹 Share your thoughts in the comments — how are you identifying acquisition opportunities today? #fixedops #vehicleacquisition #automotiveai #dealershipoperations #skaivision #ServiceDrive #DealerStrategy #AllAmericanFord #autoindustry

LIVE at NADA: Mark Queen and David Blackburn from Skaivision on the @tedingsfixedopsroundtable Stage One of the most powerful moments at Fixed Ops Roundtable wasn’t about technology. It was about results. Mark Queen shared that SKAIVISION completed 37 installations in one month — and dealers aren’t just adopting it for one use case. They start with cycle time. Or vehicle acquisition. But every store ends up using both. Why? Because visibility changes everything. When dealers can see operational reality in real time — hourly cycle times, inefficiencies, acquisition opportunities — they can act immediately. That’s when performance changes. Proud to see SKAIVISION helping dealers operate at a level that wasn’t possible before. #SKAIVISION #AutomotiveAI #FixedOps #VehicleAcquisition

What does the future of fixed ops really look like? At the Fixed Ops Roundtable Pop-Up in NYC, SKAIVISION pulled back the curtain on how AI-powered video intelligence is reshaping the customer experience—from the moment a vehicle enters the drive. In this video, hear from the SKAIVISION team as they break down: 🔍 Why real-time visibility is the new gold standard 📈 How dealers are increasing repair order volume and vehicle acquisition 🤖 Why fixed ops teams love automation that actually works behind the scenes Big thanks to Ted Ings and the Fixed Ops Roundtable community for spotlighting solutions that are moving the industry forward. #SKAIVISION #FixedOpsRoundtable #TedIngs #VisualAI #AutoServiceInnovation #DealershipTech #ServiceDriveExcellence

SKAIVISION joined top industry leaders at Ted Ings’ Fixed Ops Roundtable Pop-Up Event in New York City, sharing powerful insights on how Visual AI is transforming the service lane. From increasing vehicle acquisition through automated express lane engagement to real-time performance insights that drive results—SKAIVISION is setting the new standard in fixed ops efficiency. 💡 See how top-performing dealerships are leveraging our technology to: ✅ Increase service-to-sales conversions ✅ Identify operational gaps in real time ✅ Optimize every customer visit A huge thank you to Ted Ings for hosting this dynamic event. We’re proud to be part of the conversation shaping the future of automotive retail. #FixedOps #SKAIVISION #TedIngs #ServiceDrive #AutoInnovation #VisualAI #AutoDealerLife #FixedOpsRoundtable

Express service is no longer just a convenience—it’s a critical factor in customer retention and dealership success. In this episode, we dive into how SKAIVISION’s AI-powered computer vision helps dealerships: ✅ Identify inefficiencies in Express Service lanes ✅ Understand what creates the best — and worst — service experiences ✅ Automate redundant tasks to trim transaction times ✅ Deliver transparency that builds customer trust From oil changes to upsells, learn how cameras capture what your team can’t see everywhere at once—and why that’s the competitive edge against independents like Jiffy Lube and Pep Boys. 🚗 Discover how visual AI helps your team deliver faster, more transparent service that keeps customers coming back for everything—from tires to their next vehicle. #AutomotiveAI #FixedOps #ExpressService #CustomerExperience #SKAIVISION #DealerTech

In this episode, Jen Suzuki sits down with Mark Queen, CEO of SKAIVISION and automotive tech pioneer, to unpack how AI-powered computer vision is transforming dealership operations from the service lane to the sales floor. Mark shares his journey from co-founding ELEAD CRM to now leading SKAIVISION, a cutting-edge company using existing dealership cameras to unlock new levels of operational efficiency, customer experience, and revenue generation. You’ll learn: 🚘 How computer vision works inside a dealership 📊 The biggest inefficiencies AI cameras are uncovering 🤖 Why service-to-sales is ripe for automation 📹 How SKAIVISION turns dealership cameras into real-time business tools 📈 What’s next for AI and computer vision in automotive retail Whether you're a GM, fixed ops leader, or just passionate about dealership innovation—this conversation will change the way you see your store. 👉 Learn more at https://skaivision.com/ 🔔 Don’t forget to like, comment, and subscribe for more conversations like this! #AIinAutomotive #ComputerVision #SKAIVISION #AutomotiveInnovation #DealershipTech #FixedOps #JenSuzuki #MarkQueen #AutoIndustry #ServiceDriveAI

SKAIVISION: Revolutionizing Automotive Dealerships with Computer Vision AI Transform your dealership with SKAIVISION, the leader in Computer Vision AI for Automotive. Using real-time camera footage, SKAIVISION streamlines operations, tracks vehicles, and provides actionable insights to optimize workflows and enhance customer experiences. With seamless integration into existing camera systems, AI-driven smart spaces, and privacy-first technology, SKAIVISION helps dealerships save time, reduce inefficiencies, and boost profitability. Operating nationwide, SKAIVISION is your partner in innovation.

Watch another segment of the SKAIVISION panel. This segment features Ed Roberts discussing the value of time and focusing on the lens of the customer to make us more efficient and enhance the customer experience.

Watch another segment of the SKAIVISION panel, moderated by Ted Ings, featuring Mark Queen, David Blackburn, Derek Haddad, and Ed Roberts, as they discuss computer vision AI technology and how it's improving efficiency and time management. This segment focuses on how experience how SKAIVISION is helping dealerships with better customer experiences, efficiency and throughput by taking what top dealers have learned over the years and putting that into the computer vision camera systems.

Watch another segment of the SKAIVISION panel, moderated by Ted Ings, featuring Mark Queen, David Blackburn, Derek Haddad, and Ed Roberts, as they discuss computer vision AI technology and how it's improving efficiency and time management. This segment focuses on how hashtag#experience is vital for retention, the value of real-time alerts, and how SKAIVISION is helping dealerships get the multi-point inspection out faster— a significant revenue generator.

Join the SKAIVISION panel, moderated by Ted Ings, featuring Mark Queen, David Blackburn, Derek Haddad, and Ed Roberts as they discuss Computer Vision AI. This segment focuses on the value of time and how shaving minutes off the service process translates into dollars on the statement and improved customer experiences.

Welcome to the game-changing world of Computer Vision AI technology. Here's a quick overview in simple terms of how SKAIVISION works with insight into the power of Computer Vision AI and dealership cameras, revolutionizing sales and service processes to reshape the automotive landscape.

During his interview, Mark Queen takes a deep dive into the game-changing world of Computer Vision AI technology and how it's reshaping the automotive retail landscape.

During his interview, Mark Queen takes a deep dive into the game-changing world of Computer Vision AI technology and how it's reshaping the automotive retail landscape. Discover how car dealerships are harnessing the power of #skaivision to stay at the forefront of innovation!

November 2023 Presidio Auto Technology Summit video provided courtesy of The Presidio Group

CBT News interview January 2023 featuring CEO, Mark Queen and Strategist, Bill Wittenmyer as they discuss NADA 2023 and the latest in computer vision AI innovations and insight from Skavision.

CBT News interview during the NADA 2023 convention featuring CEO, Mark Queen and Strategist, Bill Wittenmyer as they discuss the latest innovation and computer vision AI insight from Skavision.